The recession hit the sub-contractor construction industry very hard, with many large and well-known companies calling it a day. With most construction projects suffering as a result, in a number of instances quality issues, not identified at the time have come to light, particularly when buildings have been hit with extreme weather conditions.
Recognising the likely longevity of the recession and the impact it would have on volumes and margins Dortech set about devising a strategy which would utilise core skills developed over 20 years of trading, but lessen the reliance on the new build construction market.
Dortech Maintenance was born in 2012 working directly with building owners, property managers, builders and refurbishment contractors to provide the very best commercial glazing maintenance service in the region.
The new team has been incredibly busy, involved in projects ranging in location from Edinburgh to Swindon with values from £250 to £250,000. Customer feedback has been exceptionally good and the amount of repeat business the division has secured is growing on a daily basis.
Dortech has made further investments in its Maintenance division to provide; new vehicles, uniforms, tools, training and employment opportunities. Four additional positions have recently been created in the company for Maintenance Engineers, which include Huddersfield Giants Rugby League star Paul Reilly Jnr who is due to start with the company this month.
Dortechs Maintenance Manager, Mark Weavill who has been largely responsible for its success states; “It’s very much about people and having the right attitude. We have spent a lot of time selecting and training the very best individuals for this venture. People who care about what they are doing, communicate well and put the needs of our customers first.”
Dortech Maintenance recorded a turnover of over £750,000 in 2013 and expects this to double during 2014. Further plans for growth and investment are being developed by the management team which will inevitably lead to further employment opportunities for local people during the year.
Further growth is also expected from Dortech’s online retail business, Dortech Direct which has now grown to be one of the largest online glazing consumables suppliers in the UK. Incredibly competitive prices and brilliant service has led to this division becoming a very exciting facet of the company. Plans are already underway to significantly grow and develop the company’s online presence further.
